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BMC Remedy Service Management: Explore Subscription

BMC Remedy Service Management Explore Subscription provides free access to overview courses and other learning materials for a 12-month period.

If you need more than an overview about Remedy Service Management and you want access to all training and certifications, select BMC Remedy Service Management: Explore Subscription which includes on-demand overviews, instructor-led and virtual training, assisted self-paced training, hands-on labs with practical exercises, expert coaching and even certifications.

The major benefits of the subscription are:

  • Get More– Continuous access to entire education portfolio for one product including all courses and certification exams
  • Future Proof - New content and latest releases automatically added at no additional cost so your subscription is always up to date
  • Ease of Use – One-stop-shop to a complete product portfolio of education

This is an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.

Major release:

BMC Helix ITSM, BMC Helix Digital Workplace, BMC Helix CMDB

Good for:

Administrators, Developers, Users

Learner Objectives

  • Get an overview of BMC Remedy Service Management products and components
  • Understand concepts and architecture of BMC Remedy Service Management
  • Understand the use and environment of BMC Atrium CMDB
  • Introduction to the deployment of applications from Remedy AR
  • Assess your readiness to administer BMC Remedy AR System, BMC Atrium CMDB, BMC Remedy IT Service Management, BMC MyIT, and BMC Remedy with Smart IT

Subscription Courses

These are just some of the courses included with the BMC Remedy Service Management Explore subscription, see the abstract for the complete list of courses included.

Offerings:

  • WBT Course 1: BMC Atrium CMDB 9.0: Overview
  • WBT Course 2: BMC Remedy IT Service Management 9.x: Upgrade Fundamentals
  • WBT Course 3: BMC Remedy Change Management 9.0: Overview
  • WBT Course 4: BMC Remedy Problem Management 9.0: Overview
  • WBT Course 5: BMC Remedy Incident Management 9.0: Overview
  • WBT Course 6: BMC Remedy Asset Management 9.0: Overview
  • Video 1: BMC Remedy 9.x: End-to-End Demonstration
  • Video 2: Remedy 9: Remedy ITSM Administration and Maintenance Best Practices
  • Video 3: BMC Remedy Smart Reporting 9.0: Creating a report
  • Video 4: Connect with Remedy: Smart IT Webinar
  • Skills Assessment: BMC Remedy AR System 9.1: Skills Assessment
  • Skills Assessment: BMC Atrium CMDB 9.x: Skills Assessment
  • Skills Assessment: BMC Remedy IT Service Management 9.x: Skills Assessment
  • Skills Assessment: BMC MyIT 3.x: Skills Assessment
  • Skills Assessment: BMC Remedy with Smart IT 1.x: Skills Assessment