Artificial intelligence for IT operations

Manage escalating IT complexity with a proactive enterprise approach

Artificial intelligence for IT operations
Tame technology intelligently

Tame technology intelligently

Complex IT environments and new deployment technologies are challenging I&O teams to balance stability with speed and agility. Take a proactive, AIOps-fueled approach to managing today’s data volume, variety, and velocity.

AIOps solutions and tools from BMC provide visibility and generate proactive insights across the entire application structure, from cloud to data center to mainframe:

  • Monitor activities in real time

  • See and respond to issues before they affect the business

  • Free up IT personnel to focus on higher-value projects

  • Jumpstart productivity and boost innovation capabilities

  • Enable large-scale process automation, enhancing efficiency and reliability

  • Leverage AIOps for better teamwork and problem-solving in IT

How AIOps fits into your corporate digital transformation

How AIOps fits into your corporate digital transformation

In today's fast-paced business environment, digital transformation is not just a buzzword, but a necessary strategy for any company looking to remain competitive. Integrating AIOps into your digital transformation technologies can significantly accelerate this process by bringing a new level of efficiency to IT operations (ITOps) and aligning it more closely with your overall goals.

Using AIOps, businesses can leverage AI to analyze large volumes of data quickly and accurately and identify trends and patterns that drive strategic decisions. By automating routine IT processes, AIOps frees up valuable resources, allowing teams to focus on more innovative aspects of digital transformation.

AIOps enhances the ability to respond to changing market dynamics in real time, which is essential for a digital transformation company aiming to stay ahead in a continuously evolving digital landscape. With AIOps, businesses can not only streamline ITOps, but also gain insights that lead to new opportunities and business models.

For more detailed insights on how AIOps is leading digital transformation, visit  BMC's blog on AIOps and Digital Transformation.

Evolve and stay competitive with AIOps

Evolve and stay competitive with AIOps

Organizations must embrace intelligent, tech-enabled systems across every facet of the business to thrive during seismic changes—in short, become an Autonomous Digital Enterprise.


Our AIOps solutions support your journey to becoming an Autonomous Digital Enterprise, with efficiencies and service gains that translate into:

  • Excellent customer experience

  • Quick, high-quality product and service delivery

  • Cost savings

  • Innovation opportunities

  • Employee collaboration and productivity

Become an Autonomous Digital Enterprise right-arrow

Improve performance and user satisfaction across the enterprise with BMC AIOps solutions





Analyst Report

The Forrester Wave™: AIOps Platforms, Q2 2025

BMC Helix received higest score possible in criterion of Agentic AI, advisor, and assistant

See what our customers are saying about AIOps solutions from BMC

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AI and ML has become the real need of the hour. Bringing all data together, analysing it, and bringing the intelligence on proactively—that is what is required, and we are really happy at the current state and what we are seeing.

Debashis Singh

Senior VP & CIO, Mphasis

Learn more about AIOps

White Paper

AIOps is not observability

AIOps drives value for observability.

Analyst Research

AIOps: A Crucial Component Of High-Performance IT

Use AIOps To Drive Observability And Business Outcomes In IT Operations.