Upcoming Events

SITS – The Service Desk & IT Support Show, is Europe’s leading event for IT Service Management and Support professionals. The 2019 event was a great success, with thousands of attendees across the two days. Make sure you get the date in your diary, so you can meet the teams from the top industry vendors, keep up with the latest trends in over 60 seminars and world-class keynotes, and network with their professional peers. There is nowhere else in Europe that you can meet so many IT Service Management suppliers face-to-face, plus attend education and training seminars all for FREE.

Come visit BMC booth #284 to speak to one of our experts!

SupportWorld Live unites the world’s most innovative professionals around a singular focus: delivering smarter services that result in better business outcomes. For more than 30 years, HDI has organized the world’s most respected and anticipated annual event to improve the service and support provided by enterprises globally. What was once HDI Conference & Expo is now even more powerful, gaining momentum and streamlining its focus by aligning with HDI’s most influential knowledge resource, SupportWorld. BMC is excited to be part of SupportWorld Live as a platinum sponsor!

Come visit the BMC booth #727 to speak to one of our experts!

Der Control-M Tag in Frankfurt bietet allen Control-M Usern ein Forum, sich mit anderen Anwerndern aus der Region auszutauschen sowie von BMC zu erfahren, was es Neues im Bereich Control-M gibt.

Die Themen sind u. a.:

• Control-M Roadmap und Ausblick auf Control-M Version 20
• Kunden-Erfahrungsberichte und Erfahrungsaustausch
• Control-M/Output Management Enterprise Solution
• DevOps, API, Jobs-as-Code
• End-to-end Automation

Nach der Veranstaltung ab 17.00 Uhr gibt es die Möglichkeit, in entspannter Atmosphäre mit den anderen Teilnehmern zu netzwerken.

Wir freuen uns auf Sie!

Find out how you can shift organizational culture to improve cybersecurity, privacy and business resilience at Gartner Security & Risk Management Summit 2020. You’ll learn leadership and communication skills to get business leaders on board making security and risk enterprise wide priorities.

This is the year’s most valuable information update and networking opportunity for CISOs and security, risk and resilience professionals. Get a comprehensive update on cybersecurity threats and solutions. Hear new best practices for cloud security, AI, IoT, blockchain, DevOps and other challenges. Advance your IT security and risk strategy to support digital business. Join us to craft your security and risk plan to improve resilience, accelerate innovation and drive business growth with the entire organization behind you.

Come visit the BMC booth to speak to one of our experts!

Una giornata. Infinite possibilità, per te e la tua azienda.

Sempre più spesso l’IT è chiamato ad andare oltre il proprio ruolo tradizionale e diventare parte integrante della trasformazione digitale. Negli ultimi anni, automazione, intelligenza artificiale, robotica hanno spostato i limiti delle capacità dell’IT. Quale sarà la nuova frontiera, che ruolo giocherà in futuro la space economy? Il BMC Day Italia ti permetterà di approfondire queste tematiche, scoprire come massimizzare la versatilità e il valore dei tuoi investimenti in soluzioni BMC, assistere a keynote e sessioni che introdurranno argomenti tecnologici di grande attualità, interagire con esperti del settore, partner commerciali e tuoi pari e visitare l’area espositiva per ulteriori attività di networking ed esperienziali.

The International Db2 Users Group (IDUG^®) is an independent, not-for-profit, user-run organization whose mission is to support and strengthen the information services community by providing the highest quality education and services designed to promote the effective utilization of Db2. BMC is excited to be participating at IDUG Db2 Data and AI Technical Summit in Bengaluru, India as a community sponsor.

Come visit the BMC stand and talk to our experts!

The International Db2 Users Group (IDUG^®) is an independent, not-for-profit, user-run organization whose mission is to support and strengthen the information services community by providing the highest quality education and services designed to promote the effective utilization of Db2. BMC is excited to be participating at IDUG Db2 Data and AI Technical Summit in Chennai, India as a community sponsor.

Come visit the BMC stand and talk to our experts!

This session will demonstrate how to empower non-IT business users as well as seasoned IT professionals, with the ability to orchestrate workflows, and enable real time monitoring for both services level agreements and workflows, all via a self-service platform that encompasses both Web and mobile devices.

We hear a lot about how cloud is revolutionizing business today. Most enterprises are either already running substantial workloads in the cloud or are currently planning how they will be doing that.

Cloud offers amazing flexibility and scalability to run whatever you need, whenever you need it; and you only pay for what you use. But all this needs to be secure too, Regulatory Compliance, OS patching.

Many organizations still want the agility, speed and scalability cloud provides and so are opting to adopt hybrid cloud, whether it be dev teams using the cloud for faster innovation or more “traditional” application owners using a combination of multi cloud and on prem resources to deliver their offerings

• Resources are not centralised – you have multiple consoles to manage
• It is very hard to get visibility of how you are using your cloud as a whole – you need to be able to see instantly how you are securing your entire hybrid cloud and exactly what is none compliant at cloud resource and OS level.
• With shadow IT, it is very difficult to know what should be managed, often servers or resources are left in the cloud with the potential of exposure because no-one has informed teams to manage them.
• It is particularly difficult to manage a business service that is split across on-prem, private and public clouds – you need a simple, single solution that manages all these environments in a unified way.

So how do you take control of your hybrid cloud to ensure that you always have the resources to meet expected compliance, without hindering innovation? How do you ensure that there are no blind spots in your security posture, and you can manage these servers without manually having to onboard them into your server management system? How do you ensure that you can rapidly ensure regulatory or security compliance, audit, patch or deploy software across your hybrid cloud environment from a single console?

Learn how you can do all this for your on-premises and public cloud resources.

Please join us for a live BMC Webinar: Automated Cloud Operations - BMC Helix Remediate

AIOps已经 成为当前运维建设的主要方向，也是各个企业创新实践的重点建设内容。

如何建设AIOps？Gartner围绕着“监测”、“分析管理”和“自动化执行”这三个领域来细分AIOps平台需求，结合各企业建设AIOps的实践，对AIOps的建设提出了系统化的建设指导。BMC的AIOps解决方案被Gartner评比为业界第一的AIOps方案。

此次交流，将重点介绍BMC如何帮助客户实现AIOps的建设，如何帮助企业关注AIOps建设关键点？

BMC Helix业务工作流程是一种现代化任务单管理解决方案，为人力资源、后勤和其他业务部门提供可扩展、云托管和自动化的方式进行管理。降低了由不同的工作流和任务单管理工具所造成的复杂性。

• 全渠道参与：通过聊天机器人和虚拟代理扩展到传统服务渠道之外，从而改变服务的消费和交付方式
• 认知能力：利用认知能力来消除手动工作，并通过自动应用案例模板或对案例进行分类来提高投资回报率
• 拖放式创建工作流程：为业务用户提供预定义的工作流程，使他们无需编写代码即可创建和自动化工作流程
• 无格式请求：通过推荐的模板和知识文章，通过快速创建案例来提供现代案例管理
• 量身定制的用户体验：无需编写代码即可创建自定义视图；利用BMC Helix平台 定制适合特定业务需求的应用程序

快速的开发工作常常在测试、调试和部署阶段延迟。主要是因为无法用相同的方法管理批处理工作流与应用程序包的组件(例如源代码和环境配置对象等)，这将导致生产环境与创建测试应用程序的环境产生不一致性。这将导致严重耗费时间来管理、需要不断的手工维护，而且非常容易出错。

Control-M推出适应现代IT技术的，超越传统工作负载自动化的新一代IT自动化解决方案-数字业务自动化 使开发人员和DevOps工程师在开发、测试和生产过程能够嵌入job-as-code（敏捷应用发部过程中的一种最佳实践方法）,使用JSON进行作业定义，配置，部署，将工作流排程无缝的集成到企业自动化应用发布和部署的过程当中，使应用交付更快速、更可靠，更快速的排除故障。

job-as-code:无需脚本就可以构建、测试和调试复杂的应用程序自动化环境。自动化的运行、调度和管理批处理应用程序将被嵌入到整个软件开发生命周期中，Control-M Automation API可以与敏捷开发交付过程中的工具集成。例如，作业用JSON定义，存储在GIT中，然后使用Jenkins构建和测试整个应用程序。

本次的Demo，着重演示Control-M Automation API是如何嵌入到DevOps交付过程中并提升工作效率的。

大数据、数据治理、数据湖、数据中台……连绵不绝的数据技术和热词（Buzzword）让企业数据技术部门疲于跟踪、构建和维护新的数据管理系统。都说“数据是石油”，是企业核心资产之一，那么有了这些数据管理系统，数据资产就成功实现“价值变现”（value realization）了吗？显然不是。那么如何才能真正有效的加速企业数据资产的变现进程呢？这是CIO、CDO、数字化变革领导者需要继续面对和解决的核心问题。本讲座将与您探讨以下内容：

• 企业数据资产传统管理实践的挑战
• 企业数据资产价值链分析
• 面向价值实现的数据资产管治体系的框架和实施步骤
• 知名公司的数据价值变现实践：银行、航空、零售、制造、物联网

在当今的商业环境中，新的竞争资本是一支敬业的员工队伍和卓越的客户体验。公司正在投资于如何解放员工的时间、充分利用人才和精力以提升组织的生产力。但是难点在于如何保障创建服务的数量和规模、标准化和简化流程并实现卓越的服务。人力资源和后勤、财务等其他业务部门面临的常见挑战在于欠缺跟踪案例、共享知识和自动化工作流程的方法。 BMC Helix业务工作流程管理方案通过一个平台改变了在企业中交流、管理、创新和扩展服务的方式，以实现自助服务和敏捷化。这种个性化的员工体验可促进并提高员工专注度和生产力，并重新定义业务与IT之间的关系，并帮助企业转型为认知型企业，实现节省长期运营成本，并创建以员工为中心的全渠道体验，以推动持续改进。

本讲座将与您探讨以下内容：

• 直观的用户体验使查找资源和解决方案变得更容易和更快捷
• 在案例的整个生命周期中对其进行管理，并使业务专员和管理者能够高效地创建、更新和解决案例
• 创建并维护一个知识库，在处理相关案例时可参考该知识库
• 当业务专员查看问题时，自动显示知识文章，减少查找该信息所需的时间
• 使用易于配置的服务目标（SLA）监视、测量和报告以实现持续性的量化改进