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BMC

BMC Helix Digital Workplace Advanced 21.x: Enhancements for Administering (WBT)

BMC Helix Digital Workplace offers two applications, BMC Helix Digital Workplace and BMC Helix Digital Workplace Catalog. The BMC Helix Digital Workplace displays meeting schedules, required services, outstanding requests, and ongoing discussion about the people, places, and resources that they choose to follow. It also helps users find location maps, reserve meeting rooms, install software, upgrade equipment, and book appointments.

This course will provide an overview of the enhancements for administering in BMC Helix Digital Workplace Advanced 21.x. This course also includes the enhancements for the BMC Helix Digital Workplace Catalog features.

Major release:

BMC Helix Digital Workplace 21.x

Good for:

Administrators

Course Delivery:

Self Paced | 0.5 heures

Course Modules

  • Enhancements for Administrators in BMC Helix Digital Workplace Advanced 21.3
    • Lesson 1: Enhancements in BMC Digital Workplace Advanced 21.3 which help:
      • Build and customize a visually appealing functional workplace for each line of business
      • Enable quick orientation among the flow of tickets for SRDs
      • Display work order, change request, and case details to users
      • Control service health configuration and updates
      • Select the source of the user's profile image
      • Configure intervals between surveys sent to users
      • Identify the updated New Asset Action type
      • Identify the log file for email notification errors
      • Control over the elements in the workflow designer