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Connector

Version 19.08

Updated: Oct-14-2022

Release Notes

Connect BMC Digital Workplace (DWP) using CMDB

The CMDB connector provides the ability to map an imported BMC Service Request Management service to a requestable offering in Atrium Configuration Management Database (CMDB) through the Service Options page. For more information, see “Best practices for managing datasets” in the BMC Atrium Core documentation. Use of this connector requires a valid Atrium Core license. Atrium CMDB is also integrated at the application level to provide real-time creation of and mapping between services and requestable offerings.

Connect BMC Digital Workplace (DWP) using CMDB

The CMDB connector provides the ability to map an imported BMC Service Request Management service to a requestable offering in Atrium Configuration Management Database (CMDB) through the Service Options page. For more information, see “Best practices for managing datasets” in the BMC Atrium Core documentation. Use of this connector requires a valid Atrium Core license. Atrium CMDB is also integrated at the application level to provide real-time creation of and mapping between services and requestable offerings.

Key Features

  • Map an imported BMC Service Request Management service to a requestable offering in Atrium
  • Configuration Management Database (CMDB) - Provide real-time creation of and mapping between services and requestable offerings

Supporting Documentation

BMC Documentation

Product Version Requirements/Compatibility

  • 19.08 or later