BMC Helix Observability and AIOps 24.3 release
We added the Ask HelixGPT Virtual Agent, a BMC Helix Discovery to DSM sync, management APIs, cloud-based Kubernetes discovery, new scanning capabilities, and intelligent collectors for Netreo and Stackify.
Improve troubleshooting workflows and the SRE experience
Ask HelixGPT Virtual Agent builds on our best action recommendation capability, assisting IT teams in finding the root cause of problems faster. One challenge that DevOps, site reliability engineering (SRE), and network operations center (NOC) teams encounter is the inability to identify the main cause and apply better actions. Ask HelixGPT Virtual Agent accelerates the troubleshooting workflow by providing predefined prompts to answer questions that lead to better understanding of complex systems and faster remediation.
- Get to the source of problems faster by asking questions in the context of the situation.
- Eliminate manual troubleshooting and correlation of observability signals and change events.
- Gain a deeper understanding of your complex systems and apply better actions.
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HelixGPT Virtual Agent accelerates troubleshooting by providing predefined prompts to answer questions
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Sync inferred discovery data (IDD) from one instance to another, unifying discovered data across the enterprise
Unify discovered data for reporting and business continuity
The BMC Helix Discovery to DSM sync capability synchronizes inferred discovery data (IDD) from an on-premises BMC Helix Discovery instance to another, whether in SaaS or on-premises environments. This unifies discovered data across the enterprise while ensuring data security and compliance by eliminating the need for on-premises instances to migrate to cloud-based environments.
- Enhance observability and AIOps with BMC Helix Discovery data consolidation across on-premises and hybrid deployments.
- Ensure flexibility to use BMC Helix Discovery in your existing IT infrastructure with minimal operational interruption.
- Meet data security and regulatory compliance requirements by ensuring potentially sensitive directly discovered data (DDD) does not leave on-premises environments.
Boost IT efficiency with new automations
New automations and enhancements to BMC Helix Discovery, such as management APIs for automating configuration setup and Kubernetes discovery using existing cloud credentials, simplify operations by removing manual effort.
- Accelerate Kubernetes discovery by auto-discovering Kubernetes clusters using existing cloud credentials.
- Reduce manual setup and maintenance by automating BMC Helix Discovery operations.
- Improve visibility and observability with new scanning capabilities for cloud, storage, and network assets.
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Auto-discover Kubernetes clusters using existing cloud credentials
Other observability and AIOps enhancements
Intelligent collector for Netreo
Achieve end-to-end visibility from application to infrastructure and network.
Buffer table support in BMC Helix Continuous Optimization
For existing BMC Helix Continuous Optimization customers, buffer table support provides APIs to populate the custom temporary tables, without changing their existing setup. The jobs receiving data from the data sources remain the same.