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Contact usThis Service configures and enables the integration of configuration data from Customer’s existing Microsoft SCCM environment into the BMC Helix ITSM CMDB.
Data retrieved from Microsoft SCCM will be imported into BMC Helix ITSM CMDB with the out-of-the-box integration transformation included in the BMC Adapter for Microsoft SCCM. The Microsoft SCCM CI data will be normalized and reconciled by using out-of-the-box rules provided in the integration package.
Any deviations from the out-of-the-box normalization and reconciliation activities will be the responsibility of the Customer to define and configure. This integration starter service assumes the Microsoft SCCM data source is the sole source of targeted CI data and it is designed to import all CI attributes “as is” from the source.
BMC will perform the following:
Customer Responsibilities:
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.