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Quick Configure: Network Monitoring


This Service installs and configures Entuity for BMC Helix Operations Management (BHOM) to monitor networks as well as forward metrics and alerts to BHOM for analytics, event management, probable cause analysis, and AIOps. It includes knowledge transfer of best practices for OS monitoring.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop to gather requirements
  • Prepare Solution Design Document
  • Install one instance of Entuity
  • Configure and troubleshoot Entuity discovery
  • Configure up to two out of the box Entuity or BMC Helix dashboards
  • Configure up to five out of the box Entuity reports
  • Configure Entuity Flow Analyzer
  • Install one BMC PATROL Agent
  • Configure integration from Entuity to BHOM
  • Prepare Test Strategy and System Test Plan
  • Prepare Construction Document
  • Assist Customer with functional testing

Customer will be responsible for:

  • Providing access and privileges on servers for Entuity and BMC PATROL Agent deployment
  • Providing access and privileges required for network monitoring
  • Conducting functional testing

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Solution Design Document
  • Construction Document
  • Test Strategy and System Test Plan

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.


  • Customer must have a license for Entuity for BMC Helix Operations Management
  • BHOM must already be onboarded and configured for user access
  • Firewall ports must be open between monitoring environment and BHOM
  • Minimum version for BMC Patrol Agent is 21.02

Additional information:

  • Estimated Duration: 12 days
  • In-scope Product: BMC Helix Operations Management
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: MONI_NETW_001
  • Date Last Updated: 11/12/2021

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