Adoption Advisory

What you get:

BMC will perform the following:

• Conduct interviews with the agreed process-related stakeholders
• Conduct an alignment session to validate findings, conclusions, and draft recommendations.
• Prepare Adoption Advisory Executive Presentation
• Review key findings, prioritized recommendations, and execution roadmap aligned to key benefits with Customer

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Adoption Advisory Executive Presentation

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Preparatory call between Customer and BMC team to agree on the single process focus area (e.g., ITIL process such as Incident Management) for the engagement
• Establish the scope of the solution or capability that will be part of the advisory
• Provide current state operating situation model and plans plus objectives and goals
• Identify the agreed process-related stakeholders to be engaged and timing

Additional information:

• Estimated Duration: 5 days
• In-scope Products: BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix Operations Management, BMC Helix Continuous Optimization
• Service Type: Advisory & Planning
• Availability: Active
• Success Service Code: ADOP_ADVI_003
• Date Last Updated: 1/9/2023