BMCRemedyforce: Fundamentals of Change Management & Release Management (WBT)
This online course is designed for BMC Remedyforce change managers. This self-paced course introduces participants to the features of Change Management and Release Management.
This course explains the concepts and procedures of Change Management and Release Management. These concepts and procedures will help change managers to create Change Requests and Releases in BMC Remedyforce.
BMC Helix Remedyforce Any
Web Based Training (WBT) | 2.00 heures
Module 1: Using Change Management
- Understanding Change Management
- Managing Change Requests
- Viewing the Change Schedule
- Working with Projected Service Outages
Module 2: Using Release Management
- Creating and Managing Releases
- Working with Release Templates
- Working with Release Manifest and Viewing Change Schedule