BMC Remedyforce: Fundamentals of Mobile Application (WBT)
The BMC Remedyforce: Fundamentals of Mobile Application (WBT) online course is designed for BMC Remedyforce staff users. This self-paced course introduces participants to the features of the BMC Remedyforce mobile application.
This course explains the concepts and procedures for managing Incidents and Tasks using the mobile application. These concepts and procedures will help staff users to perform various actions such as creating Incidents and Tasks, viewing Broadcasts and knowledge articles by accessing Remedyforce on hand-held devices.
BMC Helix Remedyforce 18.x
Web Based Training (WBT) | 1.5 heures
Working with Incidents and Tasks
- Lesson 1: Working with Incidents
- Lesson 2: Working with Tasks