Let us know how we can help
Sales & Pricing
Speak to a rep about your business needs
Help & Support
See our product support options
General inquiries and locations
Contact us
Overview
Prevent problems, protect your business
AI-powered analytics automatically detect recurring problems, prevent downtime, and decrease inefficiency.
Foster collaboration and boost teamwork
Launch Microsoft Teams chat sessions from tickets with the BMC HelixGPT Ops Swarmer agent. Ask the agent to bring insights into the conversation, or update the ticket with specific new data or a summary of the conversation.
Automate resolution information
Create resolution descriptions based on ticket data and activity logs to improve data and save valuable time for human support experts with the BMC HelixGPT Service Collaborator agent.
Speed new service offerings
Enable service owners to rapidly create new services through conversational instruction with BMC HelixGPT Catalog Curator.
Create custom AI agents
Create and deploy bespoke AI agents that automate workflows and guide users via a simple conversation with the BMC HelixGPT Agent Builder.