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Customer Onboarding with Control-M
Eliminate errors and delays with automated ID checks, document verification, and CRM updates that keep onboarding compliant and audit-ready.
Get real-time insight into onboarding workflows, SLAs, and regulatory checkpoints so you can manage proactively and prove compliance at every step.
Connect banking, CRM, and KYC/AML systems into one cohesive workflow that accelerates onboarding while maintaining full traceability.
Automate document verification, ID validation, and CRM updates without scripting. Control-M simplifies complex KYC workflows with intuitive, reusable templates designed for audit-ready compliance.
rack onboarding milestones with predictive SLA management and proactive alerts. Control-M ensures you meet compliance timelines and reduces risk of regulatory penalties.
Orchestrate workflows across KYC/AML tools, core banking systems, CRMs, and cloud platforms. Unlike point solutions, Control-M unifies the entire onboarding journey for faster, more reliable customer activation.
Control-M provides agility and guarantee in the execution of processes. In my view, it is the company's most effective tool, processing all critical missions for clients. Any deviation, even if not due to Control-M, is capable of detecting it, making recovery much faster.
Jorge Suzano, Support Specialist at TIVIT
Information Technology & Services
201-500 employees
We use Control-M to automate practically all processors that involve batch, we even automate deploys through the tool, in the case where we work, we faced many challenges before Control-M arrived.
Verified Reviewer
Banking
5001-10,000 employees
Due to various integrations with different APIs, we have great possibilities for new products and solutions.
Rafael Modesto, Especialista Control-M at Cielo
Banking
1001-5000 employees
A very effective tool for orchestration, routine automation, and extraction of compiled reports...
Erika Chamberlino, Analista at Bradesco Seguros
Banking
10,001+ employees
Control-M is the best automation tool I've ever used on the market. Its versatility in connecting to many platforms helps with day-to-day work.
Verified Reviewer
Banking
5001-10,000 employees
I use this tool daily and wouldn't consider using anything else.
Leonardo Bergamin, Estagiário em Analise de Produção at Bradesco S.A
Banking
10,001+ employees
Simple to learn different functions in batch job scheduling and administrations. Efficiency in monitoring and trouble shooting.
Verified Reviewer
Business Supplies & Equipment
1001-5000 employees
With Control-M, we have greater autonomy and ease in executing and maintaining these routines, thus streamlining day-to-day activities.
Verified Reviewer
Food & Beverages
10,001+ employees
The tool executes several routines that represent different commercial areas and with the implementation of these routines in Control-M, it brought greater autonomy to the team regarding maintenance, monitoring and continuous improvement in business processes.
Verified Reviewer
Food & Beverages
10,001+ employees
Control-M has demonstrated a positive ROI by enabling significant cost savings, improving service delivery speed and accuracy, and facilitating business expansion through automation and streamlined processes.
Verified Reviewer
Transportation/Trucking/Railroad
5001-10,000 employees
Control-M has reduced our month end closing time by 1 to 2 days by timely workflow execution and it automates error notification when ever we have a failure over the workflows.
Lakshmi Harika Vanga, Associate Projects at Cognizant
Computer Software
10,001+ employees
Control-M is very user friendly. Even a first time user can easily use and schedule the jobs.
Lakshmi Harika Vanga, Associate Projects at Cognizant
Computer Software
10,001+ employees
I have used the product for over 20+ years. It is the best.
George Thorn, Control-M Consultant at Robert Mark Technologies
Information Technology & Services
11-50 employees
We have optimized the company's collection processes and therefore improved cash flo
Carlos Andrés Sánchez Rueda, Organización Terpel SA at Organización Terpel SA
Oil & Energy
1001-5000 employees
Control-M stands out in the workload automation space for its robust orchestration capabilities, especially in complex, hybrid IT environmentsActiveBatch: Known for its rich integrations and intuitive workflow desig
Verified Reviewer
Banking
10,001+ employees
Enhanced Control-M Automation API continues to evolve to give customers all the control and ownership they need to accelerate application delivery.
Verified Reviewer
Banking
10,001+ employees
Control-M is best for scheduling various cross dependent jobs running on different environments and different platforms.It's API functionally makes it easy to use and one can get the status and perform actions through programming.
Verified Reviewer
Banking
10,001+ employees
To automate the daily BAU tasks so that we can save many number of MAN hours, at the same time to transfer any data securely the MFT control module plays a crucial role.
Venkata Ramesh Nalapati, Control-M Administrator at SAB
Banking
5001-10,000 employees
Without the use of Control-M's automation our IT Department would be tasked with executing multiple scripts/tasks all day and night. That would NOT be efficient!
Jamie Adelglass, Manager Business Intelligence Systems at BBU INC
Consumer Goods
10,001+ employees
Very stable product and very good Support Org.
Verified Reviewer
Insurance
501-1000 employees
Control-M really applies well for mixed environments where multiple scripts need to run from different platforms and need to connect one application with the other without losing functionality.
Sebastian Lizarraga, IT specialist at EY
Accounting
501-1000 employees
Control-M centralizes change management processes, issues, and problems, leading to better quality deployments and integrations. Overall, Control-M has significantly contributed to the efficiency of various business functions by automating processes, enhancing security, improving disaster recovery capabilities, and supporting IT service management.
Verified Reviewer
Banking
5001-10,000 employees
With Control-M we are able to monitor major part of our critical batches. Our production is optimized and execution planning is shared with all stakeholders.
Verified Reviewer
Facilities Services
10,001+ employees
Control-M allows us to automate server cleaning tasks and review work history which in turn helps us to lower the manpower required and increase efficiency. Also the platform's several reporting choices helps us to simplify the internal and external audit processes.
Alex Trostenec, Product Manager at Itransition
Information Technology & Services
1001-5000 employees
We use Control-M to automate tasks on a schedule. This product has given us a central place to monitor jobs visually instead of going to each server to monitor Windows Scheduled tasks. This also lets non-admins run jobs as a self-service as well as be able to load balance tasks and Control-M servers.
Verified Reviewer
Utilities
501-1000 employees
It’s well suited for what it’s designed for: workload automation. Honestly, it excels at this. Head and shoulders above other tools out there in my opinion.
Verified Reviewer
Utilities
1001-5000 employees
Control-M addresses the following business challenges: Operational efficiency: Automating manual tasks reduces human error, improves productivity, and frees IT staff up for more strategic initiatives. Process reliability: Ensuring critical business processes execute on time and accurately, minimizing disruptions and downtime. Scalability: Handling increasing workloads and data volumes efficiently without compromising performance. Compliance: Adhering to regulatory requirements and internal policies by automating audit trails and control processes.Cost reduction: Optimizing resource utilization and reducing operational expenses through automation.
Verified Reviewer
Telecommunications
10,001+ employees
Loving Control-M for 24 years and counting
Verified Reviewer
Information Technology & Services
10,001+ employees
Cost Savings - by automating manual tasks we're able to reduce man-hours and be more accurate
Verified Reviewer
Information Technology & Services
10,001+ employees
We rely on Control-M for the scheduling of workflows for intraday and overnight data processing. It also ensures that jobs are run in the correct sequence and all dependencies are met.
Verified Reviewer
Financial Services
201-500 employees
Everything goes through Control-M. Today, we execute over 200,000 jobs in Control-M. Besides being impossible to execute this manually, Control-M prevents operational errors.
Verified Reviewer
Financial Services
1001-5000 employees
Control-M is used for job automation and coordination across many multiple applications and infra environments globally. This ensures dependencies are addressed, allows quick notification on failure and pinpoints where that failure is, and ensures jobs can be re-run when needed
Verified Reviewer
Entertainment
10,001+ employees
Allowed single automation platform rather than multiple team dependent or location dependent tools
Verified Reviewer
Entertainment
10,001+ employees
Powerful and easy to work with
Verified Reviewer
Insurance
501-1000 employees
Control-M has a very user friendly interface when compared to the other tools out there, Bug thumbs up for that,
Varun Singh, Data Product Manager at MGM
Hospitality
10,001+ employees
I have worked with other job schedulers and Control-M had led the market since its introduction. The user-friendly GUI not only provides ease of use for the users, but also for the support teams.
Verified Reviewer
Insurance
501-1000 employees
Control-M by far is the leader in this industry. The ease of use of the product and the ability to get others up to speed on using the product because of this is great.
Verified Reviewer
Hospitality
10,001+ employees
Previously we used to run our workload in CA workload automation but it was not implemented right, then we decided to have a more robust tool with a good partner for implementation.
Rafael Ferreira da Silva, Solution Architect at Banpara
Banking
1001-5000 employees
Out of the box, Control-M is relatively intuitive, but what BMC offers in training helps out and fills the gap of the knowledge required to be a specialist.
Kevin Chiu, Team Lead of Application and Cloud Services at WCB Alberta
Insurance
1001-5000 employees
Control-M is still the future!
Verified Reviewer
Information Technology & Services
51-200 employees
Any company that wants to automate their processes and workload must get Control-M.
Frankie Lam, Advance Engineer at Federal Reserve Bank of Richmond
Financial Services
10,001+ employees
Control-M was a great scheduler...but now he's more than that. Now Control-M has become a perfect orchestrator.
Verified Reviewer
Banking
10,001+ employees
It is a very innovative and feature-rich solution and can be used to complete many diverse tasks and solve different issues, resulting in significant time savings and cost-effectiveness.
Verified Reviewer
Telecommunications
10,001+ employees
It is an extremely intuitive tool with great documentation and usage examples even on YouTube.
Verified Reviewer
Banking
1001-5000 employees
Control-M has given us the benefit of working with external agencies through its managed file transfer system. This has enabled us to work beyond our previous scope of work and brought the ability to bring us to the next level.
Pat Byrne, Higher Executive Officer at Dept Social Protection
Government Administration
5001-10,000 employees
I started working with Control-M in 1996, and even though I stepped away from it for 10 years, I have seen continuous improvements. While checking the market for alternatives to Control-M, I have seen that there is nothing comparable.
Verified Reviewer
Furniture
10,001+ employees
It has become part of our system, without which it would impact our business or day to day processing . It did made our life easy with its automated features ,integration , easy to use , with lot of API and plugin which are deployed , customization of jobs or job as a code . All this feature did really helped us to stay ahead in our business functionality .
Verified Reviewer
Health, Wellness and Fitness
10,001+ employees
Control-M pays for itself within 12 months of purchase, sometimes sooner.
Mark Francome, Senior Systems Analyst at The Stamford Group (Stamford Consultants and Talentis)
Banking
201-500 employees
By using rich features from Control-M, we were able to achieve integration for the dynamic generation of thousands of jobs. API features from Control-M provide future-ready environments.
Verified Reviewer
Information Technology & Services
10,001+ employees
I have used other tools for this type of programming, and they do not offer the same level of flexibility as CTM. It is very useful when creating chains and cycles, so it is also worth highlighting the option to view the jobs that are going to be launched on a certain day.
Verified Reviewer
Banking
501-1000 employees
Control-M has excellent features to integrate with other applications via Control Modules.
Verified Reviewer
Banking
10,001+ employees
CONTROL-M INTEGRATIONS
Control-M supports 100+ cloud, app, and data integrations, and keeps growing. Need something unique? Build your own with our Application Integrator tool.
Control-M automates the entire customer onboarding process by integrating with KYC systems, verifying identity documents, updating CRM databases, and triggering notifications to relevant departments. This ensures all required documents are collected, verified, and stored securely, thereby reducing onboarding time and improving customer acquisition and satisfaction.
Control-M facilitates compliance by automating the workflows involved in KYC processes. It ensures that customer data is accurately collected, verified, and securely stored, thereby meeting regulatory standards and reducing the risk of non-compliance.
Yes, Control-M streamlines financial operations by automating workflows such as account reconciliations and payment processing. This reduces manual effort, enhances accuracy, and ensures timely detection of discrepancies, thus maintaining financial integrity.
Control-M schedules and manages data flows between transaction monitoring systems and fraud detection algorithms, ensuring real-time analysis and immediate action when suspicious activities are detected. This enhances the bank's ability to promptly detect and prevent fraudulent transactions.
Control-M serves as a core orchestration platform for managing complex data pipelines, ensuring that data is processed accurately and efficiently across multi-cloud and hybrid environments. This capability supports data governance and compliance while enhancing overall operational efficiency.
Control-M automates the entire customer onboarding process by integrating with KYC systems, verifying identity documents, updating CRM databases, and triggering notifications to relevant departments. This ensures all required documents are collected, verified, and stored securely, thereby reducing onboarding time and improving customer acquisition and satisfaction.
Control-M facilitates compliance by automating the workflows involved in KYC processes. It ensures that customer data is accurately collected, verified, and securely stored, thereby meeting regulatory standards and reducing the risk of non-compliance.
Yes, Control-M streamlines financial operations by automating workflows such as account reconciliations and payment processing. This reduces manual effort, enhances accuracy, and ensures timely detection of discrepancies, thus maintaining financial integrity.
Control-M schedules and manages data flows between transaction monitoring systems and fraud detection algorithms, ensuring real-time analysis and immediate action when suspicious activities are detected. This enhances the bank's ability to promptly detect and prevent fraudulent transactions.
Control-M serves as a core orchestration platform for managing complex data pipelines, ensuring that data is processed accurately and efficiently across multi-cloud and hybrid environments. This capability supports data governance and compliance while enhancing overall operational efficiency.
Analyst Report