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Contact usGain access to a designated BMC Technical Advisor to help assess Customer’s specific IT-related business challenges, determine how the Customer’s BMC solutions can help address them, and define Customer journey from current to future state. Customers that want more days per week for accessing a Technical Advisor can redeem multiples of this service.
This Service provides access to a BMC Technical Advisor for one day per week for 48 weeks.
BMC will perform the following:
This is a remotely delivered service. This Service includes up to two (2) onsite visits. If the parties agree that additional onsite assistance is required, Customer will be invoiced separately for actual travel and living expenses incurred according to BMC’S travel policy.
Customer will be responsible for:
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: Upon reaching the end date of the duration, BMC will have completed these Services.