Our Customers

Telecommunications and Media

Telefónica Global Technology’s digital transformation increases efficiency while slashing costs

Healthcare

Boston Scientific

Healthy IT infrastructure ensures timely delivery of medical devices to doctors and patients worldwide

Transportation

Transport for London

Transport for London enables better service for London Underground customers with mobile workforce solutions

Information Technology

Ingram Micro

$46.5B technology products distributor automates 900K batch transactions with Control-M

Information Technology

SAP

Software giant powers R&D innovation with fast, cloud-based IT infrastructure

Information Technology

Aspect

Aspect software delivers exceptional user experience with BMC Helix Remedyforce

Healthcare

Beth Israel Deaconess Medical Center

Beth Israel Deaconess Medical Center keeps billing systems current with mainframe data management

Finance

Raiffeisen Informatik Center Steiermark GmbH

Raiffeisen Informatik Center Steiermark GmbH takes control of mainframe costs

Information Technology

Cybera

Cybera transforms service management with BMC Helix Remedyforce to win the Info Security 2019 Gold Award

Manufacturing

Goodman

Goodman and BMC Helix Remedyforce—Innovative use cases in ITSM

Information Technology

Management Science Associates

MSA leverages Control-M to turn big data into big insights for clients

Healthcare

HBF Health Limited

HBF saves costs and eliminates downtime using BMC’s Next Generation Technology

Insurance

W&W Informatik GmbH

W&W Informatik GmbH drives digital transformation with Control-M

Education

The George Washington University

The George Washington University students give BMC Helix Chatbot an enthusiastic thumbs up

Healthcare

Quirónsalud

Quirónsalud doubles customer satisfaction with BMC Helix ITSM

Telecommunications and Media

CPT

Wireless communications giant in Canada could save over $1MM annually with MainView

Information Technology

Macquarie Cloud Services

Macquarie Cloud Services doubles profits and secures market leadership with BMC solutions

Insurance

HCF

HCF eliminates application downtime and ensures 24x7 availability with Next Generation Technology (NGT)

Telecommunications and Media

Telefonica Colombia

Telefónica Colombia delivers world-class service and reduces IT infrastructure costs

Education

Ministerio da Educacao

Brazil’s Ministry of Education ensures access to resources with integrated monitoring and service management

Information Technology

Totalsec

Totalsec strengthens cyber security for 150+ enterprises, government agencies, and nonprofits around the world

Retail

Colruyt Group

Belgian-based retailer controls mainframe costs with advanced subsystem optimization

Insurance

Helsana

Swiss insurer accelerates IT service request and approval processes with automation

Information Technology

Amadeus

Amadeus delivers innovative global travel services with powerful digital business automation

Healthcare

U.S. Oncology Network

The U.S. Oncology Network seamlessly delivers life-saving care with comprehensive service management

Finance

Bank Central Asia

Bank Central Asia achieves near-zero downtime of critical IMS databases to give its customers enhanced online banking services

Insurance

Kemper

Mainframe MLC cost management strategy helps insurance leader cut mainframe costs

Finance

Valitor

International payment solutions company reduces Db2 reorg application run times and database storage requirements

Manufacturing

Haier

World’s leading appliance manufacturer partners with BMC to support its 80,000+ employees

Information Technology

Park Place Technologies

Park Place Technologies leverages AIOps to proactively identify hardware faults and maximize client uptime

Healthcare

Visiting Nurse Service of New York

Visiting Nurse Service of New York transforms its IBM® Db2® environment for fast, reliable access to unstructured patient data

Transportation

Railinc

Railinc leverages big data and automation to help keep 1.6MM railcars rolling across 140K miles of track

Finance

Itau Unibanco

Itaú Unibanco transforms banking with new digital services enabled by BMC

Telecommunications and Media

Wi2

Japanese wireless provider cuts service delivery time and costs with automated, cloud-based infrastructure management

Finance

OCASO

Spanish insurer seamlessly transitions to the cloud to deliver enhanced IT service for 12, 000 + users

Finance

MPS

Leading Italian bank MPS boosts IT resource utilization, cuts costs, and reduces business risk with capacity optimization

Telecommunications and Media

Telekom Austria Group

Telekom Austria Group empowers its $4B business with cloud-enabled digital service management

Information Technology

Wipro

Global IT leader automates service management for a major bank, reducing time spent per event by 83%

Retail

Coop

Swiss retailer seamlessly supports 1, 400 + locations with digital business automation

Information Technology

Buchanan Technologies

Leading IT service provider manages 250 % more users while maintaining exceptional service delivery

Manufacturing

Barry Callebaut

$6.8 B cocoa manufacturer supports rapid growth with cloud - based IT service management

Finance

First Citizens Bank

Control-M automation enables digital banking for large wealth management firm

Government

MeteoSwiss

Switzerland’s Federal Office of Meteorology and Climatology boosts employee productivity with self-service help desk

Finance

Raymond James

Raymond James Financial manages $500B in customer assets with optimized workload automation

Telecommunications and Media

Windstream

$6B communications service provider automates comprehensive daily scanning of its IT server assets

Education

Gauteng Dept. of Education

South Africa’ s Gauteng Department of Education transforms ICT to support digital learning for 2 MM students

Information Technology

Ensono

Infrastructure management provider keeps customers satisfied and productive with holistic, automated monitoring

Education

Anne Arundel County Public Schools (AACPS)

School system enhances digital learning for 80,000 students with optimized incident management

Telecommunications and Media

Vodafone

Vodafone, the world’s second largest mobile carrier, delivers best-in-class self-service IT to 150,000 employees worldwide with BMC MyIT.

Military and Defense

Lockheed Martin

Maximum systems availability helps build a complete F-35 fighter jet daily

Finance

Société Générale

Global bank boosts service performance and cuts outsourcing with TrueSight

Finance

Transamerica Life Insurance Company

Strategic automation streamlines IT compliance and service delivery

Utilities, Oil, Gas and Energy

Eaton

Optimal automation and ITSM power energy management business

Information Technology

Fujitsu FSAS

Fujitsu FSAS streamlines cloud-based IT services with BMC server automation

Retail

Dillard’s

Fast transaction processing keeps retail customers in 330+ locations satisfied

Finance

Banque Société Générale Vostok

Russian bank delivers failure-proof banking services for 260K+ customers

Government

Leeds City Council (UK)

ITSM in the cloud efficiently serves city council’s growing constituency

Healthcare

Florida Hospital

Hospital handles a million patients with always-on IBM® Db2® environment

Transportation

ATPCO

ATPCO manages fares for 460 airlines with optimized IBM® Db2® databases

Insurance

HUK-COBURG (Germany)

Automation helps insurer launch new services to 10MM customers

Retail

Delhaize Group

Retailer generates $28.8B per year with reliable, just-in-time performance

Healthcare

Blue Cross and Blue Shield of Florida

Workload automation helps healthcare provider cut batch failure rate by 50%

Telecommunications and Media

Spark Ventures

Spark Ventures delivers fast VOD and WiFi to bandwidth-hungry users

Education

Wageningen University and Research Centre

Acclaimed institute optimizes vast and complex IT infrastructure

Retail

Mercator

International retailer gains efficiency and revenue with best-in-class ITSM

Finance

CMC Markets

Advanced automation keeps trading platform stable, agile, and efficient

Finance

Maitland Group

Maitland reduces batch incident rates by 80% for its fund services

Utilities, Oil, Gas and Energy

Buckeye Partners

Petroleum distributor slashes audit prep time by 95% with cloud-based ITSM

Insurance

Mitchell International

Move to the cloud saves 37K hours on 50 million insurance transactions

Information Technology

Central Technology Services

CTS levels the playing field with streamlined service delivery

Insurance

Aviva

Multinational insurer delivers innovation to 31 million customers

Government

Instituto de Informatica

Automation in Portugal’s social security systems improves service for millions

Insurance

China Pacific Insurance Co.

Service incidents and mean-time-to-repair (MTTR) slashed by 50%

Government

State of Michigan

10 million citizens benefit from more secure digital government services

Finance

ME Bank

Accelerated batch processing drives great banking services

Healthcare

Veterans General

Hospital ensures excellent care and efficiency with strategic automation

Retail

Alshaya

Process automation transforms retail experience across 2800+ stores

Information Technology

Harmony Information Systems

Customer-centric data drives optimal home health care for 25K users

Information Technology

Colruyt

Major European retailer accelerates supply chain using Control-M

Information Technology

Five9

Call center software vendor cuts costs and service response times

Government

State of Oregon

BMC services help State of Oregon seamlessly upgrade 2,700 servers

Finance

Sichuan Rural Credit Union

Large credit union revolutionizes its IT service management and reduces service calls by 87%

Information Technology

inContact

Leader in cloud contact center software maintains 99.99% SLA with multi-cloud monitoring

Insurance

UNUM

Multibillion dollar insurance provider cuts batch service requests by over 60%

Government

DICTU

Dutch Ministry of Economic Affairs cuts platform delivery time from 2 weeks to 3 hours

Information Technology

BMC

BMC IT delivers seamless web experience for 6,000+ employees

Manufacturing

Charter Manufacturing

Steel industry leader improves patch deployment success rate 200% with optimal client management

Transportation

Navistar

Leading commercial truck manufacturer harnesses big data to improve efficiency and up time

Finance

Banco BPI

Banco BPI increases transaction speeds by 200 % with efficient mainframe performance

Finance

Network International

Leading Middle East payment solutions provider cuts IT service response time by 80%

Insurance

TIREA

Spanish IT organization deploys SecOps strategy to improve IT efficiency with 100% compliance

Telecommunications and Media

News UK

Publisher optimizes digital service management to keep presses rolling for 11 MM readers

Telecommunications and Media

O2 Telefonica

O2 relies on Remedy to deliver award-winning service to 25 million mobile customers