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What to Look For in Holistic IT Service Delivery “The Future of Service and Operations Management: A Buyer’s Guide”

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Buyer's Guide: The Future of Service and Operations Management

Choose the right tools to achieve enterprise-wide excellence

The focus is no longer on transformation: today it’s about staying competitive in world that’s already gone digital. By converging ITSM and ITOM on a single, automated platform, you can deliver services faster, reduce MTTR, accelerate time-to-market, and lower cost and risk across your organization. Learn about the essential elements of this end-to-end approach so you can help your business maintain peak speed, agility, and innovation. Topics in this buyer’s guide include:

  • 5 key capabilities for seamless, automated ITSM/ITOM
  • Managing complexity and gaining insight with machine learning and AI
  • How to help IT, business users, and the enterprise achieve their goals