Intelligent knowledge powering the next level of enterprise service
BMC Helix Knowledge Management with TekWurx enables Customer Service and Support organizations to create excellent agent and customer experience by building and sharing knowledge across channels. Take advantage of the benefits:
Automate and empower customer support with intelligent knowledge
Solve problems faster
Handle increased volumes in multiple languages
Lower organizational costs
Deliver excellent customer experience
BMC helps customers run and reinvent their businesses to succeed in new and better ways.