Remedy Asset Management 8.0: Using (WBT)
In this online course, students are introduced to the functionality of BMC Remedy Asset Management 8.0. Students learn how to perform various tasks from the perspectives of a configuration administrator, contract manager, software asset manager, approver, and purchasing agent.
Major release:
BMC Helix ITSM 8.x
Good for:
Administrators, IT Managers, Users
Course Delivery:
Self Paced | 5.00 heures
Course Modules
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Introduction to Asset Management
- Identifying ITSM applications
- Describing Asset Management roles
- Describing Asset Management status Process
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Navigating Asset Management
- Accessing the applications
- Navigating the Asset Console
- Social collaboration overview
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Managing Configuration Items
- Working with configuration items
- Working with relationships
- Other features
-
Managing Contracts
- Overview of contracts
- Creating contracts
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Managing Software Licenses
- Describing software license management
- Creating software licenses
- Managing license jobs and certificate groups
- Upgrading license certificates
- Reserving, viewing, and releasing licenses
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Managing Configurations And Inventory
- Working with configurations
- Working with inventory
- Reserving, releasing, and viewing inventory
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Managing Purchase Requisitions
- Working with Purchasing Console
- Working with Receiving Console
- Reservations using SRM Request Entry Console
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Using Reports and Other Common Features
- Working with reports
- Describing supplemental features