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BMC

BMC Helix Operations Management 20.x: Fundamentals Using and Administering (WBT)

BMC Helix Operations Management is a SaaS based solution that covers monitoring, event management, and other ITOM capabilities. It features a modern user experience and automated workflows to streamline monitoring and event management.

This course provides and overview of BMC Helix Operations Management. The course will also help you understand the difference between the on-prem and SaaS versions of Operations Management. In addition, you will get a clear understanding of the new features added in BMC Helix Operations Management and how to leverage them.

Major release:

BMC Helix Monitor 20.x

Good for:

Administrators, Consultant, Users

Course Delivery:

Self Paced | 7 heures

Course Modules

  • Course Overview
    • Welcome video to the BMC Helix Operations Management solution and the education course.
  • Module 2: Introduction to BMC Helix Operations Management
    • Overview of BMC Helix Operations Management
    • Architecture of BMC Helix Operations Management
    • Benefits and features of BMC Helix Operations Management
    • Difference between TrueSight Operations Management and BMC Helix Operations Management
  • Module 6: BMC Helix Dashboards
    • Overview Grafana dashboards
    • Features of BMC Helix Dashboards
    • Overview of the home page
    • UI Themes
    • Dashboard Operations
    • Dashboard settings
    • Overview of the JSON model
    • Sharing a dashboard
    • Importing and Exporting a dashboard
    • Folders in BMC Helix Dashboards
    • Folder operations
    • Playlists in BMC helix Dashboards
    • Playlist operations and modes