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Hardware Monitoring with Hardware Sentry KM for PATROL

This course provides IT administrators with a detailed technical knowledge of the structure, installation, operation, and troubleshooting of the powerful hardware monitoring features offered by Hardware Sentry KM for PATROL within their PATROL Console or their BMC ProactiveNet Performance Management environment.

Using a workshop environment, group discussions, and use-cases based guided lab exercises, participants analyze, determine, and perform the necessary steps to install and configure a hardware monitoring solution that help align your IT with ITIL® strategies, and build a reliable foundation on which to base your business-critical systems.

Major release:


Good for:


Course Delivery:

Instructor Led | 24.00 heures

Course Modules

  • Connectors
    • Protocols Used
    • Structure of a Hardware Connector
    • Detection (Automatic/Manual
    • Remote/Localhost Monitoring
    • Discovery
    • Collection
  • Looking Into Information Sources
    • Overview and Terminologies
    • Structure of a Connector
    • Understanding Connector Detection Failures
    • Namespace Detection (WMI/WBEM)
    • SNMP Based Connectors Detection Criteria
    • Connector Naming
    • Collection and Discovery
  • Processes
    • Managing Missing
    • KM Process and Control Mechanisms
    • Threshold Management
      • Threshold Types
      • Managing Thresholds
      • Managing issues with Unknown Status
      • Alert after N Times Settings